If you're encountering difficulties playing videos from any of our streaming video products, please ensure that none of the following domains or IP addresses or blocked on your network.
Domains to whitelist:
- https://udrmv3.kaltura.com
- https://kaltura.io
- https://*http://.kaltura.com
- http://cfvod.kaltura.com
- http://cdnapi.kaltura.com
- http://klive.kaltura.com
- http://fstlive.kaltura.com
- https://kalsegsec-a.akamaihd.net (Alternative VOD CDN)
- https://klive-a.akamaihd.net (Live CDN)
- https://kalseglive-a.akamaihd.net (Alternative Live CDN)
IPs to whitelist:
New York, NY:
• Cogent NY: 38.74.193.32/2738.74.192.64/2738.74.193.96/2738.122.106.88/29
• Level3 NY: 4.53.90.192/274.35.19.192/274.35.19.112/29
• Zayo Group NY: 208.185.226.64/26208.185.240.24/29207.126.104.128/26
Sunnyvale, CA:
• Cogent SV: 38.81.32.32/2738.122.152.56/29
• Level3 SV: 64.215.193.192/274.35.161.224/274.35.161.184/29
• Zayo Group PA: 208.185.60.192/26208.185.102.136/29
PORTs:
• 21,22,80,443,1935
• If you want to convert the above to a range of IP addresses, you can use the below utility: http://magic-cookie.co.uk/ipli st.html
If you're still having trouble playing video, please reach out to our support team at: video.support@infobaselearning.com